
![]() | When asked if Bruce was "knowledgeable about the subject of first-line supervision" the | |
| responses included: "strongly agree" and "yes." | ||
![]() | When asked for feedback about the class, in terms of what they liked best about the class, the | |
| responses included: "(Bruce) was very outgoing," the "discussions" and "group work," the in- classes exercises, the fill-in-the blank handouts, "a lot of information was delivered that is applicable to first-line supervisors," and Bruce was "very understandable and helpful in many ways." |
![]() | When asked if "Bruce was an effective facilitator" the responses included: "Yes, I really like the | |
| way he does his classes—this is my second one" and "strongly agree". | ||
![]() | When asked if Bruce was "knowledgeable about the subject of hiring" the responses included: | |
| "yes" and "strongly agree". |
![]() | When asked if Bruce was "knowledgeable about the subject of customer service and customer | |
| expectations," the responses included: "strongly agree" and "strongly agree, with much clarity." |
![]() | When asked if "Bruce was knowledgeable about the subject of conflict within the organization," | |
| the responses included: "Yes," "strongly agree." | ||
![]() | Students also stated, when asked "what did you like best about this class," "his teaching style—he | |
| encouraged a lot of class participation." |
![]() | When asked if "Bruce was knowledgeable about the subject of communication," the responses | |
| included: "Strongly agree," "yes-made me see other viewpoints," "yes-very knowledgeable." | ||
![]() | Students also stated, when asked "what did you like best about this class" the following: "the | |
| straightforward method of Bruce's teaching," "the interaction between instructor and students- made classroom conducive for classroom participation." |
![]() | "Mr. Johnson is obviously a talented and educated instructor. His training programs would be | |
| easily accepted by executives or professionals in any field." |

| Feedback Received |